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Forsythe, P J (2007) A conceptual framework for studying customer satisfaction in residential construction. Construction Management and Economics, 25(02), 171–82.

Graafland, J and Nijhof, A (2007) Transparency, market operation and trust in the Dutch construction industry: an exploratory study. Construction Management and Economics, 25(02), 195–205.

  • Type: Journal Article
  • Keywords: Transparency; market operation; trust; integrity; implicit contracts
  • ISBN/ISSN: 0144-6193
  • URL: http://www.informaworld.com/openurl?genre=article&issn=0144%2d6193&issue=2&spage=195&volume=25
  • Abstract:
    After the discovery of illegal price agreements in the Dutch construction industry, the government and major players in the sector have initiated a transition process towards more professional commercial relations. In the transition process transparency plays an important part, as it is a precondition for better market operation in the construction sector. However, there are significant disadvantages to a pursuit of transparency, such as higher costs and the risk of information overload. It is therefore necessary to find a good balance between more transparency and other ways to restore trust between key players in the construction sector. Especially complex products with a high degree of risk can best be dealt with through implicit contracts, in which trust is based on a mixture of the reputation mechanism, contracts that create a congruity of interests and the integrity of the contract partners.

Hua, G B (2007) Applying the strategic alignment model to business and ICT strategies of Singapore's small and medium-sized architecture, engineering and construction enterprises. Construction Management and Economics, 25(02), 157–69.

Leung, M-Y and Chan, H K L (2007) Antecedents of commitment in construction management. Construction Management and Economics, 25(02), 113–27.

Pan, W, Gibb, A G F and Dainty, A R J (2007) Perspectives of UK housebuilders on the use of offsite modern methods of construction. Construction Management and Economics, 25(02), 183–94.

Radosavljevic, M and Horner, M (2007) Process planning methodology: dynamic short-term planning for off-site construction in Slovenia. Construction Management and Economics, 25(02), 143–56.

Trigunarsyah, B (2007) Project designers' role in improving constructability of Indonesian construction projects. Construction Management and Economics, 25(02), 207–15.

Wang, C-H, Tsai, C-C and Cheng, Y-Y (2007) Knowledge-based diagnosis model for PCM executing problems in public construction. Construction Management and Economics, 25(02), 129–42.